Help and support Channels

  • Video Tutorials
  • Video Guides

  • Learn straight away the right way to manage a file or move a database via our line of how to video training.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer an intuitive Frequently Answered Questions section where you can get answers to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our support team is on duty night and day to respond to your technical inquiries. Expect a solution within no more than 60–minute after you have completed your ticket.

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Types of Help

  • Shared Hosting Support
  • Shared Web Hosting Help & Support

  • If you need help running your shared web hosting account, or need more resources for your sites, simply let us know and we’ll give you the right solution.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • Seeking assistance working with the SolusVM administration interface? Your VPS is misbehaving? Just notify us, we are prepared to help.

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  • Dedicated Hosting Support
  • Dedicated Servers Assistance

  • If you need to get competent assistance from an admin professional or wish to modify the set–up of your dedicated server, let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • When you have any issues with your semi-dedicated server or need help with a specific task, don't be reluctant to make contact with our professional team of support engineers. They are available 24/6, happy to assist you.
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