Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Answer Guarantee

  • Our tech help and support Department is on duty day–and–night to respond to every one of your service inquiries. Every ticket you submit to us will be replied to within no more than 60 mins. If your issue calls for some help from one of our administrators, we will address the ticket to the technician on duty and will let you know that the situation will soon be resolved.

  • Top quality support service
  • Top–class Tech Support Service

  • Our technical help staff is going to be online for you round the clock to to reply to all support request tickets that you send. We offer client assistance for the applications that are pre–configured on your machine. These include our custom developed Site Control Panel, the selected Operating System as well as the server administration panel (with regards to the VPS type).

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Site Control Panel that is provided gratis in your virtual server, you’ll discover a useful Help section, which includes all you should be aware of when working with your sites and software. We have introduced a range of how–to content articles and video training that show the essential website maintenance tasks in an easy to comprehend fashion.